OKKO Hotels Grenoble Jardin Hoche

February, 2020

Hourly rates 39h h/semaine

Contract type : PERMANENT CONTRACT

Language : French, English


OKKO HOTELS is a young French hotel group whose ambition is to offer the best of 4* to today's and tomorrow's travellers. Our concept of the hotel business is built around strong values: Modernity, Generosity, Friendliness and Serenity. If you like ambitious challenges, join our team and embark on the OKKO HOTELS adventure!

The OKKO GRENOBLE JARDIN HOCHE 4* Hotel, open since 01/10/14, is looking for a Part-Time night hotelier.

What is the position of Hotelier at OKKO HOTELS?

At OKKO HOTELS, we do not recruit receptionists, brigade chiefs or breakfast managers. We recruit multi-skilled hoteliers in charge of welcoming guests and ensuring their well-being throughout their stay, but also in charge of the management and animation of the Club, an innovative and friendly space dedicated to our customers.

Your main missions will be to :

Customer relations

  • To be the best ambassador of the OKKO spirit to hotel guests
  • Contribute to the permanent satisfaction of the client throughout his stay from the moment he is welcomed until his departure.
  • Contribute to customer loyalty by always being attentive to their needs and responsive in the implementation of solutions.

Guest welcoming

In compliance with internal operational procedures :

  • Managing telephone calls and taking reservations
  • Promote the OKKO HOTELS loyalty programme
  • Check incoming bookings and their payment guarantees
  • Organize the reception and departure of clients
  • Provide a concierge service
  • Monitor customer receipts and manage the reception cash float
  • Ensure the relationship with other departments (floor, technical) and members of his team
  • Know and apply the hotel's safety rules (fire...)

Club responsibility

In compliance with internal operational procedures :

  • Welcoming customers to the Club
  • Preparation and implementation of the breakfast, snacking and aperitif offer
  • Comply with hygiene and safety standards

Experience and qualifications required:

  • BAC + 2 or equivalent

  • Experience in 4* hotel business desired

  • Proficiency in computer tools / French, English fluent

  • Excellent interpersonal skills, outgoing personality, recognized spirit of service

  • Sharing OKKO HOTELS values: conviviality, generosity, modernity and serenity

Contract :

Permanent contract 16h/week - Start of the contract : 01/03/2020
Please send your applications to michel.garnier@okkohotels.com 
CDD 39h

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THE SERVICES OF
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****
Four stars
and no clouds
-10% by booking on our website only
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